Gaya APA
Kasmir, S.E., MM.. (2005).
Etika customer Servis .
Jakarta:
PT. RajaGafindo Persada.
Gaya Chicago
Kasmir, S.E., MM..
Etika customer Servis.
Jakarta:
PT. RajaGafindo Persada,
2005.
Text.
Gaya MLA
Kasmir, S.E., MM..
Etika customer Servis.
Jakarta:
PT. RajaGafindo Persada,
2005.
Text.
Gaya Turabian
Kasmir, S.E., MM..
Etika customer Servis.
Jakarta:
PT. RajaGafindo Persada,
2005.
Print.